Crash-Report-Erstellung

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Revision as of 14:27, 13 June 2018 by Goraf (talk | contribs) (Imported translation using page migration)

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Wichtig
Crash Reports (zu deutsch: Absturzberichte) geben bei einem Absturz von Miranda NG Rückschlüsse auf die Ursache.

Installieren Sie Crash Dumper

Installieren Sie das Plugin CrashDumper. Sie können es entweder manuell installieren oder über den PluginUpdater. Crash Reports durch das CrashDumper Plugin sind standardmäßig nur von geringem Nutzen. Um einen hilfreichen Crash Report zu erstellen, müssen Sie Folgendes beachten:

Plugins und Debugsymbole aktualisieren

All your plugins and Miranda core files must be of the latest version. Also, the debug symbols (PDB files) must be of the same compilation as the plugins, so it is necessary to update them too (or install if you don't have any).

Wichtig
All reported issues are checked and fixed on trunk, that's why creating crash reports using only the latest development version of Miranda NG makes sense. However, if you want to create a report for the stable version, you can manually download PDB files for this release.

Automatic method

If you have PluginUpdater installed you can download the latest development version of plugins and the appropriate debug symbols automatically.

  • Go to Options → Services → Plugin Updater → Files source
  • Select Development version with debug symbols option and click OK.
  • Choose Check for updates from the Main menu, click Update and wait till Miranda asks for restart.

Manual method

  • Using Download page update manually all the plugins and Miranda core files to the latest version:
    •  Download the appropriate version of these plugins and core.
    •  Extract the contents of the archives into the main Miranda NG folder keeping the directory structure.
  • From the Core section download debug symbols archive (miranda-ng-debug-symbols*.7z) of the same version as the plugins.
  • Extract .pdb files named identically with your plugins from the archive to main Miranda NG folder. Do not extract anything to Plugins folder.
    Wichtig
    Each time you update the plugins you have to re-download the debug symbols.

Reproduce the crash

Repeat the actions you performed before the crash occurred for the first time.

Hinweis
Sometimes you may find that it is impossible to reproduce the crash. Perhaps the bug that caused it, was fixed in the latest version.

If you succeeded and Miranda did crash again, check Profiles\<Profile_name>\CrashLog\<Current_date> folder – crashlog files (.txt and .mdmp) are saved here by default.

Example reports

  1. Wrong: http://pastie.org/5456564. Some debug symbols are missing which is denoted by lines "(filename not available) (0): (function-name not available)" with Miranda core/plugins names (Lines with USER32, ntdll, kernel32, etc. don't matter).
  2. Right: http://pastie.org/5456572. All debug symbols are in place, no lines "(filename not available) (0): (function-name not available)" with Miranda core/plugins names.

Tips and tricks

  • Use the attatchments system of the forum/tracker to upload your crash report there.

See also