Version information

Version information (VersionInfo) is the name given to the report generated by the CrashDumper plugin. The report details the configuration of your computer and Miranda installation. You may be asked to provide this information when looking for help.

Creating the report

To create a VersionInfo report:

• Install the CrashDumper plugin (see plugin card for download links).
  <translate> Tip</translate>
  You can download and install it automatically using PluginUpdater: go to Main Menu → Available components list, select CrashDumper and click Download button.
• Select Main Menu → Version Information → Show.
• A window will appear showing your report.
• Now you can:
  • Copy the report by pressing Copy To Clipboard button and then paste it, e.g., on forum.
  • Save it to a file using To File button. The report is saved as VersionInfo.txt in your profile folder.

Tips and tricks

• Don't modify the report. It is important for those helping you to have as much information as possible.
• Load report to vi-miranda-ng.org and share a link. CrashDumper can upload your VersionInfo there automatically if you enter your user data in the options dialog.

Report example

ExpandReport example

CPU: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz [Intel64 Family 6 Model 23 Stepping 6] [DEP Enabled] [2 CPUs] Installed RAM: 8192 MBytes Operating System: Microsoft Windows 7 Ultimate Edition, 64-bit Service Pack 1 (build 7601) Internet Explorer: 9.10.9200.16521 (build 99200) Administrator privileges: Yes OS Languages: (UI | Locale (User/System)) : English/English | Finnish/Finnish Free disk space on Miranda partition: 40349 MBytes Miranda NG Version: 0.94.3 alpha build #4556 Build time: 28 Apr 2013 6:08:14 Profile: F:\Miranda\Profiles\Bob\Bob.dat Profile size: 196608 Bytes Profile creation date: 7 Apr 2013 21:07:07 Language pack: No language pack installed Service Mode: No Active Plugins (22): AdvaImg.dll v.0.11.0.1 [7 Apr 2013 5:06:20] - Miranda image services AVS.dll v.0.11.0.1 [10 Apr 2013 4:48:44] - Avatar service Clist_modern.dll v.0.9.0.11 [27 Apr 2013 5:38:12] - Modern contact list CrashDumper.dll v.0.0.4.22 [23 Apr 2013 5:24:15] - Crash dumper DbEditorPP.dll v.3.2.0.0 [23 Apr 2013 5:24:22] - Database editor++ Dbx_3x.dll v.0.11.0.1 [21 Apr 2013 10:45:28] - Miranda NG database driver Dbx_mmap.dll v.0.11.0.1 [21 Apr 2013 10:45:32] - Miranda NG mmap database driver Dbx_mmap_SA.dll v.0.7.5.4 [23 Apr 2013 5:20:07] - Miranda NG mmap secure database driver Dbx_tree.dll v.0.0.0.18 [23 Apr 2013 5:20:25] - Miranda dbx_tree database driver Facebook.dll v.0.0.9.6 [28 Apr 2013 6:00:36] - Facebook RM GG.dll v.0.11.0.2 [21 Apr 2013 10:46:08] - Gadu-Gadu Protocol ICQ.dll v.0.11.0.1 [28 Apr 2013 5:57:30] - IcqOscarJ Protocol IEView.dll v.1.4.0.0 [23 Apr 2013 5:20:31] - IEView IRC.dll v.0.11.0.1 [21 Apr 2013 10:46:14] - IRC protocol Jabber.dll v.0.11.0.2 [27 Apr 2013 5:35:08] - Jabber Protocol MSN.dll v.0.11.0.2 [10 Apr 2013 4:50:28] - MSN Protocol PluginUpdater.dll v.0.1.0.2 [23 Apr 2013 5:25:21] - Plugin updater PopUp.dll v.2.1.1.7 [23 Apr 2013 5:21:02] - PopUp plus Restart.dll v.0.0.6.0 [23 Apr 2013 5:25:22] - Restart SimpleStatusMsg.dll v.1.9.0.4 [23 Apr 2013 5:22:31] - Simple status message TopToolBar.dll v.0.8.0.3 [7 Apr 2013 5:09:03] - TopToolBar Variables.dll v.0.2.3.9 [23 Apr 2013 5:21:49] - Variables Unloadable Plugins (1): DbChecker.dll v.0.0.0.0 [7 Apr 2013 5:10:46] - <unknown> Protocols and Accounts: ------------------------------------------------------------------------------- Facebook 0 - Enabled 0 - Disabled Loaded GG 0 - Enabled 0 - Disabled Loaded ICQ 0 - Enabled 0 - Disabled Loaded IRC 0 - Enabled 0 - Disabled Loaded JABBER 0 - Enabled 0 - Disabled Loaded MSN 0 - Enabled 0 - Disabled Loaded Icon Packs: ------------------------------------------------------------------------------- Flags_icons.dll [23 Apr 2013 5:27:08] Fp_icons.dll [23 Apr 2013 5:26:58] Proto_Facebook.dll [28 Apr 2013 6:01:14] Proto_GG.dll [21 Apr 2013 10:49:46] Proto_ICQ.dll [28 Apr 2013 6:01:20] Proto_IRC.dll [21 Apr 2013 10:49:48] Proto_Jabber.dll [27 Apr 2013 5:37:46] Proto_MRA.dll [23 Apr 2013 5:22:45] Proto_MSN.dll [10 Apr 2013 4:53:20] Toolbar_icons.dll [27 Apr 2013 5:38:06] xStatus_ICQ.dll [28 Apr 2013 5:57:42] xStatus_Jabber.dll [27 Apr 2013 5:35:08] xStatus_MRA.dll [27 Apr 2013 5:37:22]

See also

• Reporting bugsReporting bugs